I needed a part for my 23 year faucet. I ordered it from the USA. They sent a final sale incorrect part. But then I found the part online from Amati Canada. I was so happy. They were wonderful. Not only did they have the part but they took the incorrect one in exchange. Thank you Anthony. You were a lifesaver.

Cookie S.

18:40 21 Oct 23

Excellent customer service.In the month of August, I visited Amati’s showroom to get help with a leaking kitchen faucet which I had purchased in 2013.A gentleman took the information and advised he would check for the parts and call me in 2days. Did not hear from him so I called the store spoke with Anthony and next day I again visited the store and explained the problem to him.Anthony was very attentive and friendly, right away he understood the problem and was able to resolve the matter.Surprisingly he gave me the replacement parts at no charge.My kitchen faucet is now working, thank you Anthony and I appreciate all that you did.I highly recommend this store and I will always be a customer.Excellent customer service, 5 star rating.C

claire G.

13:08 20 Sep 23

claire G.

12:14 14 Sep 23

Always happy shopping here. Knowledgeable staff and pricing is competitive. If you are looking for higher end fixtures this is a great place to shop.

Chris B.

15:38 20 Aug 23

Really kind staff! Came here looking for inspiration to renovate my washroom and the sales staff was really helpful recommending pretty combination that were in my budget!!!The items I ordered didn't take much to arrive and they contacted me to pick up as soon as they received it.Their showroom is really big and it has too many options. I am glad they assisted me as soon as I looked overwhelmed by so many options. I've never experienced this kind of service before.I would be coming back to renovate my kitchen!5 STARS SERVICE!!!

Beatriz M.

19:34 17 Apr 23

We had an issue with a toilet purchased at Amati 4 years ago. I had inadvertently broke off to posts of the flushing mechanism.Called for assistance, sent pictures and then no questions asked was told to bring in the broken peice. They fixed on the spot.Excellent service and truly stand behind their products!!

Mitchell S.

20:43 11 Apr 23

Excellent customer service! Show room has a lot of variety of items and finishes of any kind if you are thinking on redoing your whole bath & kitchen, and their sales people are really knowledgeable on the products. I highly recommend getting all your fixtures from them :)

Merlot C.

17:11 27 Mar 23

Thank you for delivering a non stock kitchen faucet the next day. That was incredibly fast and the team at Amati is very helpful!

Evgeni L

15:12 08 Mar 23

Just visited their showroom and was so impressed by their selection and customer service. Farinaz was amazing and the warehouse employees thankfully helped us get out item last minute. All around great experience.

Stacey C.

22:58 27 Dec 22

Visited Amati as a first-time customer after finding them online and seeing they had what we were looking for in stock (and on sale). Very nice showroom with lots of great looking and high-end products. My wife and I were there for just a small purchase, but got served by the General Manager (Anthony), who provided friendly and attentive service that was worth writing about. I would definitely go back and confidently recommend based on my experience today.

Joe F.

22:31 30 Sep 22

Such a friendly store. I went to the parts department and spoke with Anthony. He was so kind & helpful. He assisted me with all my questions. A very empathetic man. Fellow customers, please visit this store. They have beautiful pieces and the service is top notch!

Jenisa J.

19:09 07 Jul 22

Amati was great from A to Z..Vast and beautiful selection. I was to remodel my bathroom.. Ended up also minor remodel my kitchen... Sales was professional and knowledgeable.. Had all my items delivered by their team.. I would recommend amati to friends and family.. Thank you amati

Peter F.

10:27 06 Jul 22

Excellent service and products! Knowledgeable staff. Best place for luxury bathroom fixtures and faucets .

A B.

17:01 31 Mar 22

Amati is the BEST!! Anthony was my guardian angel when he found an obscure part that I was missing. They have a fantastic selection, great prices and the customer service was incredible. Thank you again Anthony!

Karen S

14:45 04 Mar 22

Excellent Customer Service and Product Knowledge coupled with extensive range of product offerings makes a winning combination. A company that goes above and beyond to help their clients. Many thanks Amati!

catherine K.

21:11 18 Feb 22

Had a problem with a kitchen faucet sprayer. Rather than make me order a whole new part they switched out a component in a few minutes. No charge! And it works like new. Thanks.

John M.

21:52 06 Feb 22

Purchased a bathtub last week. Service from Rita was the best! Alex in the warehouse/delivery was super helpful. I will definitely shop here again!

Julia H.

01:23 23 Jan 22

I have had the pleasure of dealing with Anthony Gaudio, very helpful and pleasant. He's helped me with the product that I had ordered . Thanks Anthony for going above and beyond.

Rita D.

21:46 15 Jul 21

Excellent service. Sherry is amazing 👏.Definitely continue doing business with them. Thank You.

Benjamin Y.

18:30 21 Jan 21

Amazing service! We redid our bathrooms 11 years ago with Amati products - cabinets, sinks, walk in shower, toilets, bathtub, etc. Absolutely beautiful results. Last week a sink plunger broke. I went there to buy the replacement part. They gave it to me no charge! That is service! Thank you Amati!!!!

Gary K.

16:38 12 Dec 20

Amazing company , any issue you might have , these guys they take care of you . I know this company for a long time , they are always there for you , service , quality , great showroom , amazing selection , you can’t ask for anything more . Special thanks to Anthony .MEDI zadegan

Medi Z.

20:04 21 Nov 20

Amazing customer care provided by Anthony! He was very knowledgeable and was able to provide a better solution to our problem. I recommend visiting Amati Canada for any of your kitchen/bathroom needs! I know that we will always go there first. Thank you, Anthony!!

Chi-Hae M.

16:00 06 Jun 20

Renovated two bathrooms and a kitchen over the years, this is the place we return to for good selection and great advice. Had to go back twice to replace a defective shower hose and the faucet spout. They immediately provided a replacement even if it had been almost 3 years for the faucet. Great after sale service!

Christian L.

22:11 10 Mar 20

I was referred by a friend to Amati kitchen and bath store to buy a kitchen faucet.My experience regarding Amati store was full of positive aspects. They were so professional, kind, helpful, and knowledgeable. I had a chance to meet Ms Sherry and Mr Anthony who were amazing. My experience with Mr. Anthony especially, reminded me of just how responsible he is as a provider. Amati is high quality, reasonably priced, and have the best customer service. I highly recommend this place.

Soheila K.

04:25 28 Jan 20

Highly recommend Amati to anyone with the needs for bathroom fixtures, they have a beautiful showroom and high-quality products, and more importantly, Anthony (the manager at Amati) has given us splendid after-sale service which I believe is what sets the stores apart in the industry. I would like to sincerely thank Anthony for going beyond for us in supporting all of our needs and concerns, patiently answering all of our questions with his knowledge and experience, and offered the best alternative solutions when we had an issue with the original parts that came with the shower set. Previously, my family member tried to solve the issue by dealing with the manufacturer directly however he was mistreated by the manufacturer, so this time we went to Amati instead where we met Anthony, he quickly welcomed us into his office, patiently listened to our story and understood our concerns, and assured us right away stating that “we are Amati’s clients, so he will take good care of us, don’t worry about the rest”, and surely he did what he promised and helped solve the daunting issue we had, without asking us to pay anything for the replacement parts. Anthony is also very genuine, if he says this is a good product, it is, if he says something has a flaw in the design, then it does. I would really trust him in his suggestions and recommendations when picking out a product for my home.

salinacici2

07:18 19 Dec 19

This is a company that truly cares about their customers. Their after sales service is just as good as the original sale. I have been dealing with them for over 10 years. In particular I have always found Anthony to be very knowledgeable, helpful and always has a solution for whatever problem I give him. A great company to work with!

Benita

19:30 20 Jul 19

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American Standard 752CA200.020 – Cosette, Elongated Dual Flush Toilet

Riobel Pro 2 Way Shower System

STONE/TOUCH SMART TOILET ELG. TANKLESS W/BIDET

CONTRAC 4710BOVU – CALI 4.8L ONE PIECE TOILET, ELONGATED 16 3/4″ BOWL

CAROMA – CARAVELLE ONE PIECE ELONGATED DUAL-FLUSH TOILET Stock

Armadi Art – Fiaba – Vanities

CONTRAC MILLER TOILET – 1PC

Aquabrass 1/2″ replacement cartridge

Armadi Art – Cristallo – Vanities

Grohe – Elberon Pull Down Faucet with 360° Swivel Area, for Kitchens.

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THE SHOWROOM IS OPEN TO PUBLIC

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